We are rated 5 out of 5 stars based on 63 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Ms. Scarlett was personable and knowledgable.
Gary Todd, on Google
Scarlet is such a pleasure to be around. She helps you with the hearing aid process and continues with great service after the purchase. I highly recommend her.
Charles Sawyer, on Google
Very professional and helpful. Also exam very thorough. Agent made sure new ear phones were working well. Thank u.
Rebecca Dollman, on Google
My 2 wk visit checkup. My adjustment has been good.
Franky Waters, on Google
Check up for my hearing aids and ears. Glad I took the time. Good to see and hear the friendly folks
David Abernethy, on Google
Very Customer Oriented!! Scarlett is very professional and cares that you have a great experience with the practice.
Donald Frantz, on Google
As always courteous and prompt for appointment. Addressed my concerns and provided great service. Highly recommend this provider.
Jean W Davenport, on Google
Very helpful from the moment I walked in. Scarlett is very professional, knows the business. Will work with you to get the correct hearing aid.
Richard Shaver, on Google
I was late but they were wonderful?
Elizabeth Wheeler, on Google
Went in skeptical of benefit of hearing aids but was educated professionally and politely. I appreciate the time spent with Charlotte and her friendly staff. Now my wife is happy too. Definite win-win.
Bob Whitley, on Google
I could not have been treated better. My expectations were overwhelmingly exceeded.
Harry Ballard, on Google
Love this place. Scarlett is a doll. Caring ,takes time to explain all your options. Highly recommend 👍👍👍👍
Lynn Roberts, on Google
Very professional, yet personal and caring! Scarlet is an expert in her field and eased my transition into the hearing aide world with compassion and persistence! Jacklyn is also so kind and caring. Highly recommend this practice!
Jackie Ward, on Google
Very helpful with my hearing test and get my new. Hearing aids I definitely would recommend it
Shari Bogli, on Google
Friendly staff with a smile
mamie kirkman, on Google
Fantastic service. Knowledgeable people
Elisa Kirby, on Google
Had a great experience at Gibbs Hall, very friendly and professional office. Scarlett explained everything and, unlike my experience at another provider, no high pressure upsell. Highly recommended!
Ted Toad, on Google
Regardless of which hearing aid product you favor, you can count on superior service from Gibbs Hall Hearing. They are great to work with.
Philip Swain, on Google
Always professional, knowledgeable, and empathetic. Support after delivery has been outstanding. It’s nice to be working with the practice owner rather than an employee.
William Hand III, on Google
We have always loved working with Gibbs/Hall. They are ready to help and give advice for our hearing needs. Scarlet, Jaclyn & Ruckus are the best!! Thank you♥️
Julia Wethington, on Google
The associate answered my questions and provided the help I needed.
Ted Williamson, on Google
Scarlet Gibbs-Hall is the BEST audiologist that I have ever seen. She is very thorough, knowledgeable and caring. I feel lucky to have found her.
Marianne Harper, on Google
It was a pleasure to work with with Scarlet and receive such thorough attention which made me comfortable in many ways. She is a terrific business woman and her assistant is a marvel!
Wendy Graveman, on Google
Expert service and a very accommodating and caring staff, I highly recommend!
Tom Lewis, on Google
Scarlett has the patience of a saint! This is my third hearing aid experience and definitely the BEST one.
Cynthia Ballas, on Google
I purchased a pair of hearing aids there about 18 months ago , and wish I had done it sooner. The staff are extremely helpful and personable. Recently had a issue that was all my doing and they took care of me immediately . I wouldn't go anywhere else . Service is outstanding.
Peter Klein, on Google
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”