We are rated 5 out of 5 stars based on 75 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Is there a 6th star? Gibbs Hall Hearing is absolutely WONDERFUL!! My first visit and I'm blown away. The care, the information, the knowledge Scarlett has is the BEST I've EVER had. I've been wearing hearing aids for 6 years now. I wish I would have known about Gibbs Hall first. Try them, you WON'T regret it. All I can say is "WOW", thank you! I'll be recommending you to all my friends. Just fantastic, I couldn't be more happy with my choice of hearing aids or her service.
The people working here are great . They really care about their patients.
Such a caring and positive experience!
Friendly atmosphere and very knowledgeable and helpful. Would highly recommend.
I was very impressed with solutions that Scarlet provided for changing physical situations. Very happy with Gibbs-Hall!
Very reliable & always helpful
Wonderful staff and Scarlet is great
Very caring and professional
The staff members here are knowledgeable, attentive and kind. On the rare occasion I had a problem with my hardware they had me come in the same day I called. I am very comfortable there.
I was made to feel so comfortable from the admin to the doctor. I enjoyed the warm and cheerful atmosphere, and I am thankful for the know of the ear specialist as far as her help financially in making the right decision for my budget. Great costumer service. Would recommend Gibbs Hall Hearing to family members and friends 😍
Getting hearing aids at Gibbs Hall Hearing was a great experience from the testing in the beginning to the final fitting of the devices. Everything was explained, every question answered and nothing felt rushed.I couldn’t be happier.
Very professional, friendly and accommodating.Each step was explained, I always felt comfortable. A great experience along with a hospital doctor
Ms. Scarlett was personable and knowledgable.
Scarlet is such a pleasure to be around. She helps you with the hearing aid process and continues with great service after the purchase. I highly recommend her.
Very professional and helpful. Also exam very thorough. Agent made sure new ear phones were working well. Thank u.
My 2 wk visit checkup. My adjustment has been good.
Check up for my hearing aids and ears. Glad I took the time. Good to see and hear the friendly folks
Very Customer Oriented!! Scarlett is very professional and cares that you have a great experience with the practice.
As always courteous and prompt for appointment. Addressed my concerns and provided great service. Highly recommend this provider.
Very helpful from the moment I walked in. Scarlett is very professional, knows the business. Will work with you to get the correct hearing aid.
I was late but they were wonderful?
Went in skeptical of benefit of hearing aids but was educated professionally and politely. I appreciate the time spent with Charlotte and her friendly staff. Now my wife is happy too. Definite win-win.
I could not have been treated better. My expectations were overwhelmingly exceeded.
Love this place. Scarlett is a doll. Caring ,takes time to explain all your options. Highly recommend 👍👍👍👍
Very professional, yet personal and caring! Scarlet is an expert in her field and eased my transition into the hearing aide world with compassion and persistence! Jacklyn is also so kind and caring. Highly recommend this practice!
Very helpful with my hearing test and get my new. Hearing aids I definitely would recommend it
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”