We are rated 4.9 out of 5 stars based on 53 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Scarlet has been helping me for at least ten years, when I first relented and decided to do something about my hearing problems. From the beginning she demonstrated her knowledge and professional ability to help correct my hearing loss. I have trusted her since without reservation. She provides outstanding follow up services. She is a valued part of my health and well being team and a true friend. Thank you Scarlet, Marsha, and Gibbs Hall.
Rex and Carol Horne, on Google
We have always loved working with Gibbs/Hall. They are ready to help and give advice for our hearing needs. Scarlet, Jaclyn & Ruckus are the best!! Thank you♥️
Julia Wethington, on Google
Had a great experience at Gibbs Hall, very friendly and professional office. Scarlett explained everything and, unlike my experience at another provider, no high pressure upsell. Highly recommended!
Ted Toad, on Google
Went in skeptical of benefit of hearing aids but was educated professionally and politely. I appreciate the time spent with Charlotte and her friendly staff. Now my wife is happy too. Definite win-win.
Bob Whitley, on Google
Very professional, yet personal and caring! Scarlet is an expert in her field and eased my transition into the hearing aide world with compassion and persistence! Jacklyn is also so kind and caring. Highly recommend this practice!
Jackie Ward, on Google
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”