Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 94 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

Scarlett is always top notch and today was no exception! I've been traveling for a couple of years and missed check ups, tune ups and normal maintenance. Today in her professional manner she did all the above while we caught up as old friends do. Not only is Scarlett a pro but her staff is well trained, friendly and a great asset to the practice. Oh I guess the only thing I forgot was the office dog who is well behaved and adds a great down home atmosphere . . . I highly recommend Gibbs Hall Hearing!

Reviewer Profile Photo Steve Benbow, on Google

I was very pleased with my experience. Scarlet was very professional & friendly & makes you feel at ease. I would recommend Gibbs Hall to anyone needing their hearing checked & possibly needing hearing aids.

Reviewer Profile Photo Laura Rooney, on Google

This is the only place I will ever come for my hearing needs. Brittany was the sweetest and gave me the warmest welcome. Scarlett is so friendly and informative. I was feeling extremely defeated because no one in NC seemed to work with my Rexton hearing aids. Scarlett took the time to make sure I was comfortable and everything was working correctly. Every aspect of my life was affected by not hearing well. They deserve 100 stars. Thank you from the bottom of my heart!

Reviewer Profile Photo Dominique Pianelli, on Google

Excellent care. I wish I had known about this office when we purchased my husband's first set of hearing aids! I never want to go anywhere else!! Scarlet is absolutely the best without a doubt!!!

Reviewer Profile Photo Elaine Thomas, on Google

I have severe hearing loss and Scarlett did everything possible to help me hear better. Everyone from the doctor to the office staff are wonderful.

Reviewer Profile Photo linda tuttle, on Google

Very welcoming, and professional. Testing and evaluation was thorough, and the recommendation served me well.

Reviewer Profile Photo Phillip Fox, on Google

Scarlet is a very patient person. She listens closely before she does anything and makes sure she understands the issues. She is so good at making adjustments. ❀

Reviewer Profile Photo Ann Bramble, on Google

Quick, 2nd appointment.

Reviewer Profile Photo Rob Anderson, on Google

Scarlet and her staff are wonderful to work with. Always friendly and professional. Scarlet is very knowledgeable and a pleasure to be around. My husband and I both love her.

Reviewer Profile Photo Myrul Sawyer, on Google

Always a please with the care I receive. Scarlet also making sure all is working well and will address all concerns

Reviewer Profile Photo john malvaso, on Google

Great products and services. 100% pleased with my Gibbs-Hall. experience. Looking forward to a good association.

Reviewer Profile Photo Avron Watts, on Google

Is there a 6th star? Gibbs Hall Hearing is absolutely WONDERFUL!! My first visit and I'm blown away. The care, the information, the knowledge Scarlett has is the BEST I've EVER had. I've been wearing hearing aids for 6 years now. I wish I would have known about Gibbs Hall first. Try them, you WON'T regret it. All I can say is "WOW", thank you! I'll be recommending you to all my friends. Just fantastic, I couldn't be more happy with my choice of hearing aids or her service.

Reviewer Profile Photo Donna F, on Google

The people working here are great . They really care about their patients.

Reviewer Profile Photo S Holder, on Google

Such a caring and positive experience!

Reviewer Profile Photo April King, on Google

Friendly atmosphere and very knowledgeable and helpful. Would highly recommend.

Reviewer Profile Photo Debi Krukowski, on Google

I was very impressed with solutions that Scarlet provided for changing physical situations. Very happy with Gibbs-Hall!

Reviewer Profile Photo Jack Bircher, on Google

Very reliable & always helpful

Reviewer Profile Photo Susie O'Neill, on Google

Wonderful staff and Scarlet is great

Reviewer Profile Photo Angi Diamond, on Google

Very caring and professional

Reviewer Profile Photo Mark Carmichael, on Google

The staff members here are knowledgeable, attentive and kind. On the rare occasion I had a problem with my hardware they had me come in the same day I called. I am very comfortable there.

Reviewer Profile Photo Sonny Aluzzo, on Google

I was made to feel so comfortable from the admin to the doctor. I enjoyed the warm and cheerful atmosphere, and I am thankful for the know of the ear specialist as far as her help financially in making the right decision for my budget. Great costumer service. Would recommend Gibbs Hall Hearing to family members and friends 😍

Reviewer Profile Photo Yolanda North, on Google

Getting hearing aids at Gibbs Hall Hearing was a great experience from the testing in the beginning to the final fitting of the devices. Everything was explained, every question answered and nothing felt rushed.I couldn’t be happier.

Reviewer Profile Photo Ken Wright, on Google

Very professional, friendly and accommodating.Each step was explained, I always felt comfortable. A great experience along with a hospital doctor

Reviewer Profile Photo Lee Overton, on Google

Ms. Scarlett was personable and knowledgable.

Reviewer Profile Photo Gary Todd, on Google

Scarlet is such a pleasure to be around. She helps you with the hearing aid process and continues with great service after the purchase. I highly recommend her.

Reviewer Profile Photo Charles Sawyer, on Google

Very professional and helpful. Also exam very thorough. Agent made sure new ear phones were working well. Thank u.

Reviewer Profile Photo Rebecca Dollman, on Google

What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!

Larry

“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.

George B. USN Retired WWII Veteran

“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”

Carl S.

“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!

Steve B.

“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy
because I am spreading the word!”

Naomi H.

“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”

Zoot Saunders

Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!

Patsy Smith

“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”

Linwood C.