We are rated 5 out of 5 stars based on 222 reviews on Google.
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Read what some of our patients have to say about our staff and our office!
I have been using a different brand for over six years. I believe my hearing test at Gibbs Hall Hearing was much more detailed than experienced before. It was very professional and all my questions were answered. I was very pleased.
Alene Schlottman, on Google
Had a great experience here! Love my Audibel hearing aids. Scarlet is personable, caring, knowledgeable and professional. The follow up care and support is fantastic as well. Highly recommend!
Julie Mylander, on Google
Great visit ,very customer friendly. Lovely receptionist.
Loretta Price, on Google
A great experience. The scarlet and the staff take the time to understand your needs and are great at educating first time hearing aid wearers. I never felt pressured and they really went out of their way to help me make hearing care decisions.
John Williams, on Google
I am very happy with my new hearing aids purchased at Gibbs-Hall Hearing in New Bern. I highly recommend Scarlett at Gibbs-Hall for an outstanding experience that will change your life!
Debbie Taylor, on Google
Very nice people. They were running late but was such a nice experience I didn't mind. Left very happy.
Sheila Pravlik, on Google
Staff is very attentive and thorough.
Ted Haigler, on Google
My hearing test was performed by another provider. Gibbs Hall was able to use that information and personal needs to make a recommendation. The service was pleasant and professional.
Linda Follett, on Google
From my very first appointment, Scarlet made me feel comfortable and welcome. She even introduced me to her dog, which gave us an instant connection. Throughout the process, she was thorough, patient, and took the time to make sure both the fit and the sound of my hearing aids were right for me. She listened carefully to my concerns, answered all of my questions, and never made me feel rushed. I always felt that she genuinely cared about helping me hear my best, and that meant a great deal to me. I highly recommend Scarlet to anyone looking for a knowledgeable, caring, and compassionate audiologist.
Jeanne Crockett, on Google
Everyone is so friendly and helpful. Thank you. Always! 😃
andrea clements, on Google
Outstanding visit with Gibbs-Hall hearing business. Helped me greatly. Thanks a million.
Mary Campbell, on Google
They are knowledgeable and helpful
DAPaul Paul, on Google
I took my mother to see about new hearing aids. Dr. Gibbs Hall is very knowledgeable and easy to like! She’s very patient and professional. Both of her administrative assistants ( one being an huge chocolate lab) are kind too. 🐕
Christine Retto White, on Google
Hear me now, or go see Scarlett THEN you'll hear me clearly!
Chris Kling, on Google
Scarlet is TERRIFIC! She is extremely knowledgeable and professional, personable and wonderful to be with.
Dianne Vickery, on Google
Always super nice and I come out hearing better than when I went in.
Luther Thompson, on Google
The office was very welcoming. The Specialist as you enter the building, greets you with a smile. And works with kindness and respect towards everything I needed. The physician was amazing . She was very precise in everything she did. I had explained to her that I was diagnosed with noise reductions and tinnitus. And after several different types tests the results came, and she discussed them with myself and my husband with the upmost respect. 5 stars .
Susan Howard, on Google
Great team very experienced and thorough. Highly recommended
Jerry Stone, on Google
Very efficient and knowledgeable. Pleasant place
Rachel Smith, on Google
My visit was pleasurable, efficient and the service was great.
Laura Coleman, on Google
Remarkable! You owe it to yourself to visit and experience a professional, thorough, well explained process, that in the end, lets you hear! Start to finish, a great experience. I only regret putting it off.
David Hooker, on Google
Very helpful and friendly.
Ginny H, on Google
Super friendly answer knowledgeable staff. Wonderful experience for hearing test and equipment.
Kirk Hollar, on Google
Professional precise efficient. Great job. Highly recommended.
Randy McConnaughey, on Google
This is the best place to go to for your hearing aids. Scarlet is so kind and takes her time with you. She lists to any problems you may have. Even walked me to my car because I have a bad hip
Marsha Kindrock, on Google
Great and informative visit, very friendly staff. Love the puppy!
Margaret Lassiter, on Google
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”