Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 1 reviews on Google.

Read what some of our patients have to say about our staff and our clinic!

I have been receiving outstanding service from the Gibbs-Hall Hearing aid center for over a year now and I'd like to let others know what a great business this is! Scarlet is extremely knowledgeable and personable, she goes the extra mile to make sure you understand everything and that all issues are addressed. She has quickly taken care of any service I needed and made me feel like a friend. I recently required service after moving 400 mi away and couldn't find a local dispenser to help in this area. One email to Scarlet and she happily took on the problem and fixed everything! I have been nothing but pleased and impressed with each of our interactions. Thank you, Scarlet!!

Reviewer Profile Photo

Cindy Spaid, on Google

“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.

George B. USN Retired WWII Veteran

“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”

Carl S.

“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!

Steve B.

“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”

Naomi H.

“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”

Zoot Saunders

Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!

Patsy Smith

“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”

Linwood C.