Hearing Aid Center in New Bern

Gibbs-Hall Hearing Aid Center

Office Hours

  • Monday: 9:00 am - 12:30 pm, 1:30 pm
  • Tuesday: 9:00 am - 12:30 pm, 1:30 pm
  • Wednesday: 9:00 am - 12:30 pm, 1:30 pm
  • Thursday: 9:00 am - 12:30 pm, 1:30 pm
  • Friday: 9:00 am - 12:00 pm
  • Saturday: Closed
  • Sunday: Closed

Gibbs-Hall Hearing Aid Center

3334 Wellons Blvd, New Bern, NC 28562
Location Details

About Us

Hearing Care Excellence for New Bern, NC

Our Practice

At Gibbs-Hall Hearing Aid Center, we pride ourself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the New Bern, NC and surrounding communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Congratulations to Scarlet Gibbs Hall for winning the prestigious Audibel “Director’s Award” for 2014 and 2017! This is awarded to professionals in the Audibel network for going above and beyond and helping the hearing impaired in our community.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Schedule Online

Meet the Staff

Scarlet Gibbs Hall

Hearing Instrument Specialist, Owner

Scarlet has been helping people on their journey to better hearing for twenty years. She loves what she does every day and truly believes complex and complete aural rehabilitation is the key to any successful hearing aid fitting. Scarlet is originally from Columbia, NC. After attending East Carolina University, she decided to stay east and has been in New Bern for twenty-four years. When she isn’t at work or in New Bern she is heading Northeast to the Albemarle Sound with her Chocolate Labrador sidekick, Ruckus. Another passion of hers is fishing. Although she has never had a bumper sticker on her car, she thinks they made the “I’d rather be fishing” one for her. Scarlet has never met a fish she didn’t like to catch and eat! She loves being on the water boating and paddleboarding.

Ruckus

Patient and Practice Ambassador

Patient and Practice Ambassador

I was made to feel so comfortable from the admin to the doctor. I enjoyed the warm and cheerful atmosphere, and I am thankful for the know of the ear specialist as far as her help financially in making the right decision for my budget. Great costumer service. Would recommend...

Reviewer Profile Photo Yolanda North, on Google

Getting hearing aids at Gibbs Hall Hearing was a great experience from the testing in the beginning to the final fitting of the devices. Everything was explained, every question answered and nothing felt rushed.I couldn’t be happier.

Reviewer Profile Photo Ken Wright, on Google

Very professional, friendly and accommodating.Each step was explained, I always felt comfortable. A great experience along with a hospital doctor

Reviewer Profile Photo Lee Overton, on Google

Ms. Scarlett was personable and knowledgable.

Reviewer Profile Photo Gary Todd, on Google

Scarlet is such a pleasure to be around. She helps you with the hearing aid process and continues with great service after the purchase. I highly recommend her.

Reviewer Profile Photo Charles Sawyer, on Google

Very professional and helpful. Also exam very thorough. Agent made sure new ear phones were working well. Thank u.

Reviewer Profile Photo Rebecca Dollman, on Google

Reviewer Profile Photo Dania G, on Google

My 2 wk visit checkup. My adjustment has been good.

Reviewer Profile Photo Franky Waters, on Google

Check up for my hearing aids and ears. Glad I took the time. Good to see and hear the friendly folks

Reviewer Profile Photo David Abernethy, on Google

Very Customer Oriented!! Scarlett is very professional and cares that you have a great experience with the practice.

Reviewer Profile Photo Donald Frantz, on Google

As always courteous and prompt for appointment. Addressed my concerns and provided great service. Highly recommend this provider.

Reviewer Profile Photo Jean W Davenport, on Google

Reviewer Profile Photo Dave Voiles, on Google

Very helpful from the moment I walked in. Scarlett is very professional, knows the business. Will work with you to get the correct hearing aid.

Reviewer Profile Photo Richard Shaver, on Google

Reviewer Profile Photo John Raines, on Google

I was late but they were wonderful?

Reviewer Profile Photo Elizabeth Wheeler, on Google

Went in skeptical of benefit of hearing aids but was educated professionally and politely. I appreciate the time spent with Charlotte and her friendly staff. Now my wife is happy too. Definite win-win.

Reviewer Profile Photo Bob Whitley, on Google

I could not have been treated better. My expectations were overwhelmingly exceeded.

Reviewer Profile Photo Harry Ballard, on Google

Love this place. Scarlett is a doll. Caring ,takes time to explain all your options. Highly recommend 👍👍👍👍

Reviewer Profile Photo Lynn Roberts, on Google

Very professional, yet personal and caring! Scarlet is an expert in her field and eased my transition into the hearing aide world with compassion and persistence! Jacklyn is also so kind and caring. Highly recommend this practice!

Reviewer Profile Photo Jackie Ward, on Google

Very helpful with my hearing test and get my new. Hearing aids I definitely would recommend it

Reviewer Profile Photo Shari Bogli, on Google

Friendly staff with a smile

Reviewer Profile Photo mamie kirkman, on Google