What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 157 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great customer service. Everyone in the office is very pleasant to work with.

Reviewer Profile Photo John Flick, on Google

Ms. Scarlet @ Gibbs Hall Hearing is absolutely amazing. She is very thorough in her exam and hearing test and goes above and beyond to get you fitted for hearing aids correctly if the need be.

Reviewer Profile Photo Melisa Anderson, on Google

Office staff was welcoming and appointment was very professional and personable. Office equipment was very impressive I am very glad my hearing is under the care of this office

Reviewer Profile Photo Joanne Hurley, on Google

Supper great service and the great people there. Very helpful. Would recommend them.

Reviewer Profile Photo Christine Vermillion, on Google

Scarlet went above and beyond to make sure my appointment went well. She made sure I was comfortable with my hearing devices, the fit and the color! I am able to now hear things I’m not sure if I’ve ever heard!! It’s only been a week, and I’m enjoying being...

Reviewer Profile Photo Lynn Cabacar, on Google

Gibbs Hall Hearing is a great place for all your Hearing needs. The staff is very nice and knowledgeable about your Hearing care. They take you in and treat you like you are an old friend shopping by for a visit instead of just another number

Reviewer Profile Photo ROBERTA DIXON, on Google

Friendly, open to questions. Feels like being part of a family.

Reviewer Profile Photo pamela flowers, on Google

As soon as we walked in the door, we felt very welcome. The staff at the front desk as well as Scarlett was there and we had a lovely conversation to start. Once we got back in the office with Scarlett, I see now why she gets such good reviews....

Reviewer Profile Photo Tony Docherty, on Google

Very professional and friendly service would recommend to anyone for expert service

Reviewer Profile Photo Steven Harris, on Google

Scarlet and her crew are the best. I have been bringing my mom here for years,& have never had a bad experience. I highly recommend them.

Reviewer Profile Photo Carolyn Westbrook, on Google

These folks are great! Thanks to a stroke a year ago zi use a wheelchair hair While the office isn't set up for wheelchair patients, they took the time, moved some items around and gave me excellent service.

Reviewer Profile Photo Deborah Smith, on Google

Comfortable & friendly. Thorough exam.

Reviewer Profile Photo Patricia DeJoaeph, on Google

I had a great experience at Gibbs Hall Hearing with my hearing test and fitting of my new Audibel hearing aids. The best customer service I have ever had! Thanks Gibbs Hall Hearing

Reviewer Profile Photo duane creech, on Google

Even though Scarlet was running behind on the day of my appointment, she was very thorough and so kind

Reviewer Profile Photo Lorri Wetherington, on Google

I had a challenge with the hearing aid app on my phone. Went to their office thinking I’d need to make an appointment. I was pleasantly surprised when I was able to get it fixed right then! Talk about excellent service!

Reviewer Profile Photo Pat Drake, on Google

Fabulous experience at Gibbs Hall Hearing with my Mom. Scarlet is so knowledgeable and takes her time with her patients. My Mom is very pleased with her new hearing aids! Beautiful office and the service is top notch. I can’t say enough good things about this office, the staff and...

Reviewer Profile Photo Anna Hardison, on Google

Timely appt. Helpful staff Took care of my issue

Reviewer Profile Photo Christine Nelson, on Google

I highly recommend Gibbs Hall Hearing. The take time to make sure you get the right Hearing aides for your own need not what others need, they are friendly and don't rish you out like you are just a number

Reviewer Profile Photo Becky Bratton, on Google

Very nice people. Quick service. very pleased

Reviewer Profile Photo Carol Haddock, on Google

Awesome service! They go above and beyond to make sure you are satisfied with your hearing aids. That you understand how your hearing is being adjusted and what hearing aid will work best for you. You can tell that they really care about their clients. Thank you!

Reviewer Profile Photo Ruth Blackwell, on Google