What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 138 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very nice people. Quick service. very pleased

Reviewer Profile Photo Carol Haddock, on Google

Awesome service! They go above and beyond to make sure you are satisfied with your hearing aids. That you understand how your hearing is being adjusted and what hearing aid will work best for you. You can tell that they really care about their clients. Thank you!

Reviewer Profile Photo Ruth Blackwell, on Google

Very professional friendly place. I was extremely satisfied with the service. I would recommend Gibbs Hall to anyone who would need help with hearing.

Reviewer Profile Photo Christine Picard, on Google

My first pair of hearing aids. Nice office. Competent, caring people. Great experience. Hearing much better now. No longer need captions on tv. Understand conversations now, without needing people to repeat what they said.

Reviewer Profile Photo david nyce, on Google

The staff was helpful and friendly

Reviewer Profile Photo Melinda Beck, on Google

Good location. Appointment was on time.

Reviewer Profile Photo Ascendo Piano, on Google

I have worked with Scarlet for several years and I am hearing better now than I have since I first lost my hearing in 2018.

Reviewer Profile Photo Sandi Patrick, on Google

Great service and product from Gibbs Hall Hearing!!!

Reviewer Profile Photo Dolly Ballard, on Google

Scarlet is simply the best! The time and caring attention she gave to my 97 year old aunt was exemplary in these times when many providers just want to get people in/out as quickly as they can. Scarlet communicates quite effectively with both the hearing impaired and their caregivers, a...

Reviewer Profile Photo Stephen Parker, on Google

Staff ,I like n wonderful people deal with i injoy waiting n while I waiting I talk to lady at check in forgot her name she is very nice to patients come in

Reviewer Profile Photo Bobby Potter, on Google

I could not have been treated better. My expectations were overwhelmingly exceeded.

Reviewer Profile Photo Harry Ballard, on Google

Very thorough assessment of current hearing condition and needs; very professional and clear testing. Overall, a very good visit.

Reviewer Profile Photo Everette Wall, on Google

I have severe hearing loss and Scarlett did everything possible to help me hear better. Everyone from the doctor to the office staff are wonderful.

Reviewer Profile Photo linda tuttle, on Google

Very welcoming,felt at ease.Enjoyed meeting Brittant and Rufus. Dr. Gibbs great! Professional,friendly, personable, answered questions and provided instructions . I felt comfortable during the entire appointment.

Reviewer Profile Photo Arlene Peters, on Google

Brittany was so sweet and helpful.

Reviewer Profile Photo Cynthia Jones, on Google

Another great visit 😊.Removal of earwax, adjustment of sound quality. And excellent hearing once again

Reviewer Profile Photo Bill Scott, on Google

Very pleasant and helpful staff. My Audibel hearing aids that I got here are great

Reviewer Profile Photo Terry Fisher, on Google

Easy to work with. Efficient and knowledgeable

Reviewer Profile Photo Elisa Kirby, on Google

Wow, Scarlett Gibbs is an awesome audiologist. Spent a lot of time testing and explaining. Checked multiple vendors to get me the best deal. Highly recommended.

Reviewer Profile Photo John Mcclain, on Google

Hearing test for my husband and cleaning and servicing of existing hearing aid. Scarlett is very thorough and professional. Answered all of his questions and it was a comfortable and pleasant experience. Highly recommend!

Reviewer Profile Photo Pat Skinner, on Google