We are rated 5 out of 5 stars based on 150 reviews on Google.
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Read what some of our patients have to say about our staff and our office!
Very professional and friendly service would recommend to anyone for expert service
Steven Harris, on Google
Scarlet and her crew are the best. I have been bringing my mom here for years,& have never had a bad experience. I highly recommend them.
Carolyn Westbrook, on Google
These folks are great! Thanks to a stroke a year ago zi use a wheelchair hair While the office isn't set up for wheelchair patients, they took the time, moved some items around and gave me excellent service.
Deborah Smith, on Google
Comfortable & friendly. Thorough exam.
Patricia DeJoaeph, on Google
I had a great experience at Gibbs Hall Hearing with my hearing test and fitting of my new Audibel hearing aids. The best customer service I have ever had! Thanks Gibbs Hall Hearing
duane creech, on Google
Even though Scarlet was running behind on the day of my appointment, she was very thorough and so kind
Lorri Wetherington, on Google
I had a challenge with the hearing aid app on my phone. Went to their office thinking I’d need to make an appointment. I was pleasantly surprised when I was able to get it fixed right then! Talk about excellent service!
Pat Drake, on Google
Fabulous experience at Gibbs Hall Hearing with my Mom. Scarlet is so knowledgeable and takes her time with her patients. My Mom is very pleased with her new hearing aids! Beautiful office and the service is top notch. I can’t say enough good things about this office, the staff and Scarlet!
Anna Hardison, on Google
Timely appt. Helpful staff Took care of my issue
Christine Nelson, on Google
I highly recommend Gibbs Hall Hearing. The take time to make sure you get the right Hearing aides for your own need not what others need, they are friendly and don't rish you out like you are just a number
Becky Bratton, on Google
Very nice people. Quick service. very pleased
Carol Haddock, on Google
Awesome service! They go above and beyond to make sure you are satisfied with your hearing aids. That you understand how your hearing is being adjusted and what hearing aid will work best for you. You can tell that they really care about their clients. Thank you!
Ruth Blackwell, on Google
Very professional friendly place. I was extremely satisfied with the service. I would recommend Gibbs Hall to anyone who would need help with hearing.
Christine Picard, on Google
My first pair of hearing aids. Nice office. Competent, caring people. Great experience. Hearing much better now. No longer need captions on tv. Understand conversations now, without needing people to repeat what they said.
david nyce, on Google
The staff was helpful and friendly
Melinda Beck, on Google
Good location. Appointment was on time.
Ascendo Piano, on Google
I have worked with Scarlet for several years and I am hearing better now than I have since I first lost my hearing in 2018.
Sandi Patrick, on Google
Great service and product from Gibbs Hall Hearing!!!
Dolly Ballard, on Google
Scarlet is simply the best! The time and caring attention she gave to my 97 year old aunt was exemplary in these times when many providers just want to get people in/out as quickly as they can. Scarlet communicates quite effectively with both the hearing impaired and their caregivers, a real personal touch. I highly recommend Gibbs-Hall! Two thumbs up! 👍🏻👍🏻
Stephen Parker, on Google
Staff ,I like n wonderful people deal with i injoy waiting n while I waiting I talk to lady at check in forgot her name she is very nice to patients come in
Bobby Potter, on Google
Very thorough assessment of current hearing condition and needs; very professional and clear testing. Overall, a very good visit.
Everette Wall, on Google
Very welcoming,felt at ease.Enjoyed meeting Brittant and Rufus. Dr. Gibbs great! Professional,friendly, personable, answered questions and provided instructions . I felt comfortable during the entire appointment.
Arlene Peters, on Google
Brittany was so sweet and helpful.
Cynthia Jones, on Google
Another great visit 😊.Removal of earwax, adjustment of sound quality. And excellent hearing once again
Bill Scott, on Google
Very pleasant and helpful staff. My Audibel hearing aids that I got here are great
Terry Fisher, on Google
Wow, Scarlett Gibbs is an awesome audiologist. Spent a lot of time testing and explaining. Checked multiple vendors to get me the best deal. Highly recommended.
John Mcclain, on Google
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”