We are rated 5 out of 5 stars based on 105 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I was greeted & treated very kindly & pleasantly. My tests were conducted in a professional & timely manner. The test results were very well explained and they answered all my questions. Finally, they encouraged me to call or come back if I felt the need.
Katherine Polk, on Google
I highly recommend Gibbs Hearing. I have been Charlotte!s patient for years. She is an excellent ear specialist. Always taking time and care, to make sure you can hear correctly and the best as possible.
nicolette cormier, on Google
Very pleased with my experience at this establishment. Staff was friendly and made me feel at ease. Very professional. I would recommend them to anyone.
Linda Burton, on Google
This office is amazing! Our first visit, we were greeted in the parking lot to help my husband get out of the car in to a wheelchair. It is the most caring, kind, helpful, and pleasant office we've visited. Scarlet was able to help my husband attain hearing that he hasn't had in a long time and we are thrilled with the result! She is very knowledgeable, professional, and listens to your needs to help you get the best fit. I guess you could say that you feel like you're at home from the very first visit. ! We would highly recommend!
Roger Dail, on Google
I started my hearing journey with OTC hearing aids which did not provide the results I needed or wanted. Scarlet was very professional and thorough in all that she did to check and test my hearing in order to provide the proper treatment for my hearing loss. What an improvement the new hearing aids provided the moment I put them on! If you are suffering from a loss of hearing don’t wait… go to Gibbs Hall Hearing and let Scarlet help you get back what you’ve been missing with regard to your hearing!!
Zoot Saunders, on Google
Scarlett and staff are top notch. All my questions were answered and addressed! Great place!!!
Century Farm Crosses, on Google
Scarlett is exceptional in helping anyone with their hearing loss! She is extremely knowledgeable and truly cares about her patients. Even though there are hearing aid places much closer to me, I will gladly travel over an hour and 1/2 to have Scarlett help me with my hearing loss. I highly recommend her!!!
Diane B, on Google
Great customer service. Everyone in the office is very pleasant to work with.
John Flick, on Google
Scarlett is always top notch and today was no exception! I've been traveling for a couple of years and missed check ups, tune ups and normal maintenance. Today in her professional manner she did all the above while we caught up as old friends do. Not only is Scarlett a pro but her staff is well trained, friendly and a great asset to the practice. Oh I guess the only thing I forgot was the office dog who is well behaved and adds a great down home atmosphere . . . I highly recommend Gibbs Hall Hearing!
Steve Benbow, on Google
I was very pleased with my experience. Scarlet was very professional & friendly & makes you feel at ease. I would recommend Gibbs Hall to anyone needing their hearing checked & possibly needing hearing aids.
Laura Rooney, on Google
This is the only place I will ever come for my hearing needs. Brittany was the sweetest and gave me the warmest welcome. Scarlett is so friendly and informative. I was feeling extremely defeated because no one in NC seemed to work with my Rexton hearing aids. Scarlett took the time to make sure I was comfortable and everything was working correctly. Every aspect of my life was affected by not hearing well. They deserve 100 stars. Thank you from the bottom of my heart!
Dominique Pianelli, on Google
Excellent care. I wish I had known about this office when we purchased my husband's first set of hearing aids! I never want to go anywhere else!! Scarlet is absolutely the best without a doubt!!!
Elaine Thomas, on Google
I have severe hearing loss and Scarlett did everything possible to help me hear better. Everyone from the doctor to the office staff are wonderful.
linda tuttle, on Google
Very welcoming, and professional. Testing and evaluation was thorough, and the recommendation served me well.
Phillip Fox, on Google
Scarlet is a very patient person. She listens closely before she does anything and makes sure she understands the issues. She is so good at making adjustments. ❤️
Ann Bramble, on Google
Quick, 2nd appointment.
Rob Anderson, on Google
Scarlet and her staff are wonderful to work with. Always friendly and professional. Scarlet is very knowledgeable and a pleasure to be around. My husband and I both love her.
Myrul Sawyer, on Google
Always a please with the care I receive. Scarlet also making sure all is working well and will address all concerns
john malvaso, on Google
Great products and services. 100% pleased with my Gibbs-Hall. experience. Looking forward to a good association.
Avron Watts, on Google
Is there a 6th star? Gibbs Hall Hearing is absolutely WONDERFUL!! My first visit and I'm blown away. The care, the information, the knowledge Scarlett has is the BEST I've EVER had. I've been wearing hearing aids for 6 years now. I wish I would have known about Gibbs Hall first. Try them, you WON'T regret it. All I can say is "WOW", thank you! I'll be recommending you to all my friends. Just fantastic, I couldn't be more happy with my choice of hearing aids or her service.
Donna F, on Google
The people working here are great . They really care about their patients.
S Holder, on Google
Such a caring and positive experience!
April King, on Google
Friendly atmosphere and very knowledgeable and helpful. Would highly recommend.
Debi Krukowski, on Google
I was very impressed with solutions that Scarlet provided for changing physical situations. Very happy with Gibbs-Hall!
Jack Bircher, on Google
Very reliable & always helpful
Susie O'Neill, on Google
Wonderful staff and Scarlet is great
Angi Diamond, on Google
What a pleasure to find Gibbs Hall Hearing – Scarlet and Jaclyn are patient, upfront, and knowledgeable. They are just the best!
“Since 2003, I have had the privilege of knowing Scarlet Gibbs Hall as my hearing aid provider. She is professional, knowledgeable, and very patient-a necessary characteristic when dealing with one’s hearing issues. She is very friendly, greets everyone with a smile and never hurries one out for the next customer. Chrissy, her office assistant, likewise, is pleasure to greet one as they enter the office.
“A note of thank you for your courtesy, generosity and concern extended to me to honor the warranty on my hearing aids purchased through another Audibel dealer. It resolved the problem and restored my hearing aids to a normal working condition. I am very pleased with the results. Your attitude and your workmanship truly demonstrate your high degree of professionalism. Thank you again for your concern and resolution of my problem.”
“Scarlet, you’re the best! Please feel free to use me as a “most satisfied customer”!
“I wanted to say “Thank You” for being so kind and nice to me when I visited your office recently. We are blessed here in New Bern to have someone so nice and helpful to residents like me so our visits can be made here instead of driving to Goldsboro. Audibel is so lucky to have found you; someone who really cares about people. To run a good business that is such an important part of success-truly loving and caring about people you help. Before long, you’ll be busy…because I am spreading the word!”
“I just got tired of saying “what” over and over again. I had trouble distinguishing words and couldn’t understand what others were saying. I finally made an appointment at Gibbs Hall Hearing Center and now I hear everything! Scarlet has been very thorough with her examination! Don’t hesitate to get your hearing checked today. As soon as I put my new hearing aids in it was HELLO WORLD!”
Henry is another satisfied patient. He is 89 years old and a WWII, Korea and Vietnam Marine Veteran, who was also a helicopter machine gunner. He recently acquired his driver’s license because of his new Audibel hearing aids!
“Gibbs Hall Hearing Aid Center is an outstanding company, selling hearing aids with no pressure tactics and providing superior after-purchase maintenance & adjustments. I’ve tried several locations and this one is the best.”