What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 209 Reviews on Google.

From my very first appointment, Scarlet made me feel comfortable and welcome. She even introduced me to her dog, which gave us an instant connection. Throughout the process, she was thorough, patient, and took the time to make sure both the fit and the sound of my hearing aids were...

Reviewer Profile Photo Jeanne Crockett, on Google

This is the best place to go to for your hearing aids. Scarlet is so kind and takes her time with you. She lists to any problems you may have. Even walked me to my car because I have a bad hip

Reviewer Profile Photo Marsha Kindrock, on Google

Everyone is so friendly and helpful. Thank you. Always! 😃

Reviewer Profile Photo andrea clements, on Google

Outstanding visit with Gibbs-Hall hearing business. Helped me greatly. Thanks a million.

Reviewer Profile Photo Mary Campbell, on Google

They are knowledgeable and helpful

Reviewer Profile Photo DAPaul Paul, on Google

I took my mother to see about new hearing aids. Dr. Gibbs Hall is very knowledgeable and easy to like! She’s very patient and professional. Both of her administrative assistants ( one being an huge chocolate lab) are kind too. 🐕

Reviewer Profile Photo Christine Retto White, on Google

Professional precise efficient. Great job. Highly recommended.

Reviewer Profile Photo Randy McConnaughey, on Google

Hear me now, or go see Scarlett THEN you'll hear me clearly!

Reviewer Profile Photo Chris Kling, on Google

Scarlet and her crew are the best. I have been bringing my mom here for years,& have never had a bad experience. I highly recommend them.

Reviewer Profile Photo Carolyn Westbrook, on Google

Scarlet is TERRIFIC! She is extremely knowledgeable and professional, personable and wonderful to be with.

Reviewer Profile Photo Dianne Vickery, on Google

Always super nice and I come out hearing better than when I went in.

Reviewer Profile Photo Luther Thompson, on Google

Great customer service. Everyone in the office is very pleasant to work with. I have no hesitation with recommending them.

Reviewer Profile Photo John Flick, on Google

Physician took great time in reviewing my hearing and use of my hearing aids. I would definitely recommend this office for hearing needs.

Reviewer Profile Photo Betty Kwasnick, on Google

As soon as we walked in the door, we felt very welcome. The staff at the front desk as well as Scarlett was there and we had a lovely conversation to start. Once we got back in the office with Scarlett, I see now why she gets such good reviews....

Reviewer Profile Photo Tony Docherty, on Google

The office was very welcoming. The Specialist as you enter the building, greets you with a smile. And works with kindness and respect towards everything I needed. The physician was amazing . She was very precise in everything she did. I had explained to her that I was diagnosed with...

Reviewer Profile Photo Susan Howard, on Google

I highly recommend Gibbs Hall Hearing for anyone with hearing aid needs. They made me feel completely comfortable and confident when I first went in needing hearing aids. Their friendly staff always makes you feel at ease and are incredibly helpful with anything you need, whether it’s cleaning your hearing...

Reviewer Profile Photo DEBBY SASNETT, on Google

Great team very experienced and thorough. Highly recommended

Reviewer Profile Photo Jerry Stone, on Google

Very efficient and knowledgeable. Pleasant place

Reviewer Profile Photo Rachel Smith, on Google

My visit was pleasurable, efficient and the service was great.

Reviewer Profile Photo Laura Coleman, on Google

Remarkable! You owe it to yourself to visit and experience a professional, thorough, well explained process, that in the end, lets you hear! Start to finish, a great experience. I only regret putting it off.

Reviewer Profile Photo David Hooker, on Google