What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 174 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Shelia answered all my question thoughtfully and thoroughly it have me the confidence to proceed with a trial fitting to determine if the hearing would help me.

Reviewer Profile Photo Bud Curtis, on Google

Had a great appointment! Both ladies at the office were helpful and nice. Will definitely continue to use them for my hearing health needs

Reviewer Profile Photo Jeff Horton, on Google

Prompt appointment and professional. Solved a hearing problem I had been dealing with. Highly recommended.

Reviewer Profile Photo Rich Gernand, on Google

The staff members here are knowledgeable, attentive and kind. On the rare occasion I had a problem with my hardware they had me come in the same day I called. I am very comfortable there.

Reviewer Profile Photo Sonny Aluzzo, on Google

Dr. Scarlett is the best , so much knowledge about what is best to make your life in the hearing world the best it can be ,thank you

Reviewer Profile Photo Wayne Dunbar, on Google

Physician took great time in reviewing my hearing and use of my hearing aids. I would definitely recommend this office for hearing needs.

Reviewer Profile Photo Betty Kwasnick, on Google

Gibbs Hall provided the most exemplary, professional, friendly and supportive hearing aid experience I have ever experienced and I would highly recommend them without reservation.

Reviewer Profile Photo ea broderidge, on Google

Great Service and Friendly staff

Reviewer Profile Photo sherre midyette, on Google

Very welcoming,felt at ease.Enjoyed meeting Brittant and Rufus. Dr. Gibbs great! Professional,friendly, personable, answered questions and provided instructions . I felt comfortable during the entire appointment.

Reviewer Profile Photo Arlene Peters, on Google

Effective, efficient & attentive!!!

Reviewer Profile Photo Jan Hood, on Google

great knowledgeable service and pleasant folks

Reviewer Profile Photo mike adkins, on Google

Very personal visit, cleaned and updated my hearing aids and answered my questions.

Reviewer Profile Photo Mary Brown, on Google

My experience was everything they were very friendly and professional. They helped me with my hearing needs. I was completely satisfied.

Reviewer Profile Photo Crystal Walton, on Google

Thorough testing, good followup with adjustments as needed for best results with the hearing aid.

Reviewer Profile Photo Helen F, on Google

Scarlett has the patience of a saint! This is my third hearing aid experience and definitely the BEST one.

Reviewer Profile Photo Cynthia Ballas, on Google

Scarlett and staff are top notch. All my questions were answered and addressed! Great place!!!

Reviewer Profile Photo Century Farm Crosses, on Google

My experience at Gibbs Hall was top-notch all the way. Ms. Scarlett handled every aspect of my testing, assessment and hearing aid recommendations with professionalism, candor and confidence. She gave her full attention every step of the way and answered all my questions. I’m now equipped with a next generation...

Reviewer Profile Photo Frank Hone, on Google

I am extremely happy with the outstanding service and friendly support at Gibbs Hall Hearing in New Bern. My new hearing aids have been a life changing experience for me. I can hear and function much better in groups, and I love being able to make adjustments from my iPhone....

Reviewer Profile Photo pbyrum, on Google

Very professional and friendly service would recommend to anyone for expert service

Reviewer Profile Photo Steven Harris, on Google

Comfortable & friendly. Thorough exam.

Reviewer Profile Photo Patricia DeJoaeph, on Google