What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 192 Reviews on Google.

I started my hearing journey with OTC hearing aids which did not provide the results I needed or wanted. Scarlet was very professional and thorough in all that she did to check and test my hearing in order to provide the proper treatment for my hearing loss. What an improvement...

Reviewer Profile Photo Zoot Saunders, on Google

These folks are great! Thanks to a stroke a year ago I use a wheelchair. While the office isn't set up for wheelchair patients, they took the time, moved some items around and gave me excellent service.

Reviewer Profile Photo Deborah Smith, on Google

Very helpful and friendly.

Reviewer Profile Photo Ginny H, on Google

Very professional and friendly service would recommend to anyone for expert service. If anyone needs a hearing aid this is definitely the place to go. 👍👍👍👍👍

Reviewer Profile Photo Steven Harris, on Google

This office is amazing! Our first visit, we were greeted in the parking lot to help my husband get out of the car in to a wheelchair. It is the most caring, kind, helpful, and pleasant office we've visited. Scarlet was able to help my husband attain hearing that he...

Reviewer Profile Photo Roger Dail, on Google

I had a great experience at Gibbs Hall Hearing with my hearing test and fitting of my new Audibel hearing aids. The best customer service I have ever had! Thanks Gibbs Hall Hearing

Reviewer Profile Photo duane creech, on Google

Gibbs-Hall hearing center is clearly one of the best experiences I have had with my hearing loss journey. Scarlett and the team are wonderful to work with! Make them your choice!

Reviewer Profile Photo John Webster, on Google

Super friendly answer knowledgeable staff. Wonderful experience for hearing test and equipment.

Reviewer Profile Photo Kirk Hollar, on Google

Professional precise efficient. Great job. Highly recommended.

Reviewer Profile Photo Randy M, on Google

This is the best place to go to for your hearing aids. The staff goes the extra mile to make sure you have a great experience.

Reviewer Profile Photo Marsha Kindrock, on Google

Scarlet and her crew are the best. I have been bringing my mom here for years,& have never had a bad experience. I highly recommend them.

Reviewer Profile Photo Carolyn Westbrook, on Google

Great and informative visit, very friendly staff. Love the puppy!

Reviewer Profile Photo Margaret Lassiter, on Google

Scarlet has been wonderful with my mom! Getting us in SEVERAL times to make sure we have gotten things just right and are getting the best use of the new aids! She has been so patient and professional! Can’t recommend her enough!! C. Byrd

Reviewer Profile Photo Celia Byrd, on Google

As always, a very satisfying and fun experience. Looking forward to another 20 or so years. That would make me about 114!!! But so hope to see you again = sooner.

Reviewer Profile Photo Lib Sawyers, on Google

The front desk and tech were both very professional, knowledgeable and friendly. They were a pleasure to work with. I'll be back.

Reviewer Profile Photo Kat Cormier, on Google

I had a very good experience at Gibbs Hall Hearing. Kim at the front desk was very friendly. Scarlett was very knowledgeable and she explained everything about the process to me.

Reviewer Profile Photo Gail Murray, on Google

Gibbs hearing center is a five star business. They’re super friendly, very professional, and always willing to work around your schedule.

Reviewer Profile Photo Guy Gregg, on Google

Shelia answered all my question thoughtfully and thoroughly it have me the confidence to proceed with a trial fitting to determine if the hearing would help me.

Reviewer Profile Photo Bud Curtis, on Google

Had a great appointment! Both ladies at the office were helpful and nice. Will definitely continue to use them for my hearing health needs

Reviewer Profile Photo Jeff Horton, on Google

Prompt appointment and professional. Solved a hearing problem I had been dealing with. Highly recommended.

Reviewer Profile Photo Rich Gernand, on Google