What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 238 Reviews on Google.

Very thorough assessment of current hearing condition and needs; very professional and clear testing. Overall, a very good visit.

Reviewer Profile Photo Everette Wall, on Google

Gibbs Hall was great! I purchased my hearing aids from a very friendly knowledgeable business! I highly recommend them!

Reviewer Profile Photo Diane Abel, on Google

I'm so glad I found the Gibbs-Hall hearing center 2 1/2 years ago when I first acknowledged the fact that my level of hearing had become a problem. They are very professional and the atmosphere is warm and welcoming from the staff and from Scarlet Gibbs-Hall herself. She has state...

Reviewer Profile Photo Phyllis Bertling, on Google

Got my hearing aids super quick and thus far well pleased with them. It’s good to hear the birds again.

Reviewer Profile Photo Joy Hardison-Ducy, on Google

Very friendly, accomodating and professional. I would highly recommend them.

Reviewer Profile Photo Michelle Yeager, on Google

Scarlett and Kimberly are wonderful to work with. When I have needed help, they responded in a timely fashion. John Doughty

Reviewer Profile Photo John Doughty, on Google

This is the best hearing aid place ever. Everyone goes above and beyond to make the patients comfortable. They even have a chocolate Lab that helps out. He even calmed me down. I wouldn't go anywhere. And very clean and not crowded. Thank you

Reviewer Profile Photo jackie justice, on Google

Exceptional audiologist. Experienced, professional took care of all my hearing needs. Would recommend highly.

Reviewer Profile Photo Susan Smith, on Google

Very nice and very helpful 🙂

Reviewer Profile Photo Rebecca Beheler, on Google

The staff is very courteous and professional. The office atmosphere is relaxing and friendly and warming. My questions were answered with explanations that were very clear and precise, to the point.Scarlett Gibbs offered to set the claretyon my hearing aids. I highly recommend Gibbs Hearing!!

Reviewer Profile Photo Jean Billy, on Google

I started my hearing journey with OTC hearing aids which did not provide the results I needed or wanted. Scarlet was very professional and thorough in all that she did to check and test my hearing in order to provide the proper treatment for my hearing loss. What an improvement...

Reviewer Profile Photo Zoot Saunders, on Google

The staff were polite and helpful. Received my hearing aids and instructed on the usage within a few weeks. I would recommend them to my friends.

Reviewer Profile Photo Jayne Bell, on Google

Scarlett and her hearing aids are great!

Reviewer Profile Photo Chris Kling, on Google

My 2 wk visit checkup. My adjustment has been good.

Reviewer Profile Photo Franky Waters, on Google

Cleaning and updating was quick and easy. Overall a great experience.

Reviewer Profile Photo Randy McConnaughey, on Google

I had a great experience at Gibbs Hall Hearing with my hearing test and fitting of my new Audibel hearing aids. The best customer service I have ever had! Thanks Gibbs Hall Hearing

Reviewer Profile Photo duane creech, on Google

Answered all my questions and provided the adjustments as needed. Outstanding service, highly recommend Gibbs Hall.

Reviewer Profile Photo Helen F, on Google

My experience was everything they were very friendly and professional. They helped me with my hearing needs. I was completely satisfied.

Reviewer Profile Photo Crystal Walton, on Google

New office is very nice.. Staff was very friendly and knowledgeable I will gladly be a patient of theirs

Reviewer Profile Photo Judith Boytim, on Google

Super friendly answer knowledgeable staff. Wonderful experience for hearing test and equipment.

Reviewer Profile Photo Kirk Hollar, on Google