What to Expect

Coming to terms with hearing loss is no easy feat. We at Gibbs-Hall Hearing Aid Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Gibbs-Hall Hearing Aid Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Gibbs-Hall Hearing Aid Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 102 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

This office is amazing! Our first visit, we were greeted in the parking lot to help my husband get out of the car in to a wheelchair. It is the most caring, kind, helpful, and pleasant office we've visited. Scarlet was able to help my husband attain hearing that he...

Reviewer Profile Photo Roger Dail, on Google

I started my hearing journey with OTC hearing aids which did not provide the results I needed or wanted. Scarlet was very professional and thorough in all that she did to check and test my hearing in order to provide the proper treatment for my hearing loss. What an improvement...

Reviewer Profile Photo Zoot Saunders, on Google

Scarlett and staff are top notch. All my questions were answered and addressed! Great place!!!

Reviewer Profile Photo Century Farm Crosses, on Google

Scarlett is exceptional in helping anyone with their hearing loss! She is extremely knowledgeable and truly cares about her patients. Even though there are hearing aid places much closer to me, I will gladly travel over an hour and 1/2 to have Scarlett help me with my hearing loss. I...

Reviewer Profile Photo Diane B, on Google

Great customer service. Everyone in the office is very pleasant to work with.

Reviewer Profile Photo John Flick, on Google

Scarlett is always top notch and today was no exception! I've been traveling for a couple of years and missed check ups, tune ups and normal maintenance. Today in her professional manner she did all the above while we caught up as old friends do. Not only is Scarlett a...

Reviewer Profile Photo Steve Benbow, on Google

I was very pleased with my experience. Scarlet was very professional & friendly & makes you feel at ease. I would recommend Gibbs Hall to anyone needing their hearing checked & possibly needing hearing aids.

Reviewer Profile Photo Laura Rooney, on Google

This is the only place I will ever come for my hearing needs. Brittany was the sweetest and gave me the warmest welcome. Scarlett is so friendly and informative. I was feeling extremely defeated because no one in NC seemed to work with my Rexton hearing aids. Scarlett took the...

Reviewer Profile Photo Dominique Pianelli, on Google

Excellent care. I wish I had known about this office when we purchased my husband's first set of hearing aids! I never want to go anywhere else!! Scarlet is absolutely the best without a doubt!!!

Reviewer Profile Photo Elaine Thomas, on Google

I have severe hearing loss and Scarlett did everything possible to help me hear better. Everyone from the doctor to the office staff are wonderful.

Reviewer Profile Photo linda tuttle, on Google

Very welcoming, and professional. Testing and evaluation was thorough, and the recommendation served me well.

Reviewer Profile Photo Phillip Fox, on Google

Scarlet is a very patient person. She listens closely before she does anything and makes sure she understands the issues. She is so good at making adjustments. ❤️

Reviewer Profile Photo Ann Bramble, on Google

Quick, 2nd appointment.

Reviewer Profile Photo Rob Anderson, on Google

Scarlet and her staff are wonderful to work with. Always friendly and professional. Scarlet is very knowledgeable and a pleasure to be around. My husband and I both love her.

Reviewer Profile Photo Myrul Sawyer, on Google

Always a please with the care I receive. Scarlet also making sure all is working well and will address all concerns

Reviewer Profile Photo john malvaso, on Google